We recommend you deactivate an account or void an order rather than fully deleting, unless you are absolutely sure you won't need that data ever again. If you truly wish to delete, then follow the instructions below:

Account: Navigate to the desired account and then go to the details tab. From here, click the "deactivate" button and a pop up will appear that is defaulted to "deactivate". Swap that to the "delete" option and then confirm the action by typing the account name exactly as it appears. Once you've entered in that safety measure, the delete button will appear and you can proceed.

Order: Navigate to the desired order, and make sure you are on the details tab. From here, click the "Void Order" button and a pop up will appear that is defaulted to "void." Simply swap that to the "delete" option and then confirm the action by typing the order number exactly as it appears. Once you've entered in that safety measure, the delete button will appear and you can proceed.

Note: You can no longer Void an order after applying a payment. The “Void Order” button will turn gray to indicate that a payment was already applied.

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