FAQ
Find answers to common questions about using ServiceMonster. Get quick solutions without needing to contact support.
- Where can I find help for the mobile app?
- How do I create an account?
- How do I create an Order?
- How do I Schedule an Appointment?
- How do I apply a payment?
- How do I add a multi-day / multi-route appointments for the same Order?
- How do I set up recurring / repeating appointments?
- Why can't I edit my line items on an Order?
- Why can't I see the details for appointments on the Schedule?
- How do I delete an Account or Order?
- How do I send a text to my customers?
- How can I tell the status of my appointment reminders?
- Why are my employees unable to login?
- Why isn't my logo on my Orders?
- How do I use Marketing filters?
- I created a custom item in a drop-down list. Where can I change it?
- My screen is missing information. Where is the side panel?
- Why aren't my reports or dashboards updating?
- How can I find out who made a change to something?
- How do I set up disclaimers on my forms?
- How can I tell my email sent?
- Why didn't my customer receive my email from ServiceMonster?
- Why aren't my items exporting to QuickBooks?